Chapter 4 - At Work, Let the Beatings Begin
A Tale of Two Ebays - A serialized Experiment
Sam pulled into the parking garage 24 stories below his workspace with one
thought on his mind, Jessica. He
imagined her face when she smiled, frowned and laughed. He could hear the pitch of her voice in his
ears as he spoke out loud, “You brought me here, so you are responsible to take
me back. So what time can I expect
you?” Nearly missing a businessman
running with his briefcase, Sam found an open spot and parked. He grabbed his own bag which rattled as he
picked it up and remembered what he was dreading earlier that morning. Still, he thought, that could wait until
later. I am having such a great day, I
don’t want anything to bring it down, including the disappointing attitudes
from the IT flunkies.
“Samson,” a voice boomed from the darker end of the parking garage. “I am surprised that tin toy car of yours
hasn’t been impounded for breaking the laws of personal affront.” Jason walked toward Sam and away from his 300
series gold Mercedes. Jason’s gait was
off kilter as he limped slightly to the left, the result of a serious car
injury ten years earlier that took the leg at the knee in exchange for a cool
million dollars from the other drivers’ insurance company.
“It’s a point A to point B, not a phallic symbol son of J,” Sam said with my
own twist of his name. “Besides, I at
least have two good legs and can kick your ass any day.” Jason glared and narrowed his eyes, then
turned and was gone. For a young man of
questionable health with a prosthetic leg, he was fast. He bolted to the door that read stairway,
pulled it open and disappeared.
Realizing that he was indeed going to kick Sam’s ass if he didn’t start
running, he shot off in the same direction.
Twenty minutes later and 29 floors up, Jason sat leaning back in his chair
looking unmarred from his 349 stair jog.
Sam on the other hand was sweat soaked and leaning forward in his chair
over a garbage can expecting to loose part of his jelly doughnut. “You’re a bastard Jason,” Sam said to the
garbage can.
“The problem with you Sam, is that you take your thin body for granted and
do nothing to improve upon it. Guys like
me who are prone to the juxtaposition of my parents disfigurements must
exercise religiously to keep those lingering fat cells from taking over.” Jason didn’t appear as though he exercised,
and while he was not as thin as Sam, he definitely was not fat. Jason leaned forward and took a bite from an
apple making a loud crunch followed by smaller crunches as he chewed. “You see Sam, you are the gimp here. Your impairment happens to be that you simply
suck.” Sam coming up for air glared at
Jason who sat back again with a smug smirk on his face.
“Samuel!” Maggie, the office manager
walked toward her office without looking toward Sam and Jason and bellowed Sams
name with the intent that Sam would come running to walk with her. He did.
“Hi Maggie,” Sam said still out of breath.
“I told you that you shouldn’t be coming to work without showering. You need to get changed immediately, then
report to my office.” Sam stopped
walking with Maggie and watched as her dark hair and ample frame sauntered away
from him. Without a word, he took off to
the mens room where there was a shower and some lockers one of which held his
emergency clothing. He found a need for
this from time to time. After a messy
lunch at Luigi’s, a corporate walk through where his nose picking t-shirt would
simply not suffice and a few episodes of ‘Stair Olympics’ with Jason like this
morning. Ten minutes later Sam was back
at Maggies office.
“I am back Maggie, what did you need.”
Sam was more composed and was refreshed so to speak after learning that
the men’s bathroom was out of hot water.
“Sam, I am promoting you.” Maggie said matter of fact without lifting her
eyes from the days green bar report. She
had her large round tortoise shell glasses on which made her seem more bug
like. Sam liked Maggie, she was maternal
and kind to him and the other employees at MedSysDot. “Well,” she said looking at Sam who stood
with his mouth slightly open and his eyes not blinking. “I thought you’d respond with something like,
Thank you Maggie or gee Maggie, do you think I’m ready?” Maggie was mimicking his voice.
“I’m sorry Maggie. Yes, of course
thank you. But what does this
mean?” Sam was still a little in shock,
he wasn’t sure why he was singled out to get a promotion.
“It means an extra two dollars an hour in your paycheck and a lot more
responsibility that won’t compensate equitably.
In other words, you will have a lot more work to do and not a lot more
pay to do it. Still I am sure you could
use the money.” Maggie dropped her eyes
back to her green bar report. She was
honest and to the point and she probably guessed that Sam was suited better to
accept more work without a huge pay increase without equivocation.
“Will I have a new title?” Sam asked.
“Training and Accounts Advisor, I just made it up to fit the new
position.” Maggie replied waving Sam off
with her hand to indicate that she didn’t have any more time to talk for him to
get back to work. Sam took the hint and
walked toward his desk and thinking to himself how great it was that a job was
created just for him. He then started to
frown as he realized this also meant he would likely need to create the job
requirements himself and determine what it meant to be a Training and Accounts
Advisor.
As Sam sat a wadded Post-It note pelted him in the side of the head. It had been lobbed over a nearby cubicle, no
doubt from Jason. Sam picked up the
yellow Post-It and unfolded it to read:
Who
was that girl you were driving into the city this morning? Is she a new fling, a one night stand? If you are looking to hook up call me next
time. Sandy.
Sams face went pale. Not only had he
expected that kind of a response from Sandy, but it also made him a little
afraid. Sandy was a plain and tall girl
with long straight chestnut brown hair.
She was slim and not too unpleasant to look at. However, she was a bit odd and had a strange
odor of age around her. Same figured it
was the smell of her vintage clothing which she purchased from local thrift
stores. To him it smelled like dust and
gave him chills. Sandy was always nice
to Sam and for a while was secretly leaving him chocolates on his desk. Sam of course ate the chocolates without a
thought. Once he learned that they were
being left by Sandy to curry favor, he still ate the chocolate but felt kind of
weird about it.
Sandy popped her head up over the four foot cubicle wall and gave Sam an
inquisitive look. Sam had hoped to avoid
eye contact, but he couldn’t help it, it is just human nature to look at
someone who looks at you. “Well,” Sandy
said whispering.
“She’s no one, I just gave her a lift to the city. She missed her bus when I did.” Sam said almost apologetically. He felt guilty for hiding what feelings he
might have started toward Jessica. But
he had no relationship with Sandy, no matter how much she wanted it.
“I meant about the other part,” Sandy said giving him a sideways smile. Sam laughed and shook his head as though it
were a joke between him and Sandy. He
hoped she thought he misunderstood the note and wasn’t rejecting her. He didn’t want to feel like a heel because he
was disgusted at the thought of knocking boots with a dust mop. He could still see Sandy in his periphery but
he couldn’t make out the face she was making.
He did see her head slowly descend down below the cubicle wall.
“Close call,” whispered Merle (pronounced Merlee). Merle was named after her father and Sam was
certain that she inherited some of the masculine features of her father. Her voice was low and rough and she was thin
and as flat as a board. Sam thought that
Merle liked him too but was too shy to say anything. “I heard she bought herself a phallic cake
from the market last week. I don’t know
if it was to eat or play with, I am guessing a little of both”. Merle was a great conspiratorial
partner. Merle bent over Sams desk
allowing her short mousy hair cover her face and tortoise shell glasses. She laid down a green bar report which was
highlighted and had notes scribbled between some of the data. Still whispering Merle said, “I thought this
could help you in your meeting later with Maggie”. She turned her face to look at his and gave
him a slight smile. Sam though that she could be cute enough to go out with,
but he found himself annoyed at some of her irritating habits like how she
would constantly pick at a mole on her neck.
That was an instant turn off.
Still, Sam hid any feelings one way or the other toward Merle and
thanked her with whispered lips.
Merle was a genius who was only working at the company to earn money to pay
for her tuition at the University of Washington. She was working on a degree in mathematics
with hopes to become a math professor at said school. Merle felt compelled to help Sam anytime she
knew that he didn’t have the information he needed or that he might look
unprepared for meetings. These secret
documents and notes she passed to him for nearly a year is very likely why
Maggie offered him a promotion earlier.
Sam didn’t want to believe himself as an opportunist, but he couldn’t
reject Merle’s hard work and used it whenever he could.
The only question was what meeting was Merle referring too? Sam checked his Outlook calendar and didn’t
see any scheduled meetings and looking down at the figures that Merle left him
he noticed that the report was a custom view of Insurance reimbursement by
region and payor. The notes indicated
that margins, write off percentages and recommendations on specific HMO plan of
care policies that were more profitable than others.
“Sam,” Maggie called as she walked by the office staff and toward the
corporate wing of the building. “You are
with me, we have a meeting. Bring
something to take notes with.” Sam
quickly gathered a notebook and pen, and took the spreadsheet that Merle left
him. He quickly followed after Maggie.
Together they reached the corporate conference room where a full executive
staff was seated at a large conference table and talking amongst themselves
creating a small cacophony making any individual conversation
indiscernible. The table top itself was
hidden beneath a sea of green bar reports and charts and graphs of varying
colors, sizes and shapes. At the front
of the room was an easel with a large tablet attached to it which had
conveniently been flipped over to a blank page.
Maggie walked straight to the easel and put her stack of papers on a
small side table near the front of the room.
Sam looked around and found a chair next to the front wall where he
abandoned his burden with the exception of the green bar report he held
believing he would need it very soon.
“Good morning Maggie and Sam, sorry we are in a bit of a tumult here. The guys and myself have been working all
night on a new venture and we are in great anticipation of what you have to
offer us.” Dick as he liked to be
called, was a handsome and typical business type. He always wore a tie and khakis, even on
casual days. His voice was confident and
stolid and he commanded respect of his peers without having to create a short
man’s complex. He indeed was shorter
than most average men, but he made up for it in his ability to command a
conversation. “Gentlemen, Maggie and
Alex are going to give us their assessment”, and with that all the members of
the senior management stopped in the middle
of their conversations and turned their heads forward.
Sam felt extremely nervous. First,
Dick knew his name. Sam was just a
flunkie in a pool full of flunkies, how would Dick who he had only shaken hands
with once at a company picnic know who he was.
Sam looked at Maggie and realized immediately the situation. She had been the culprit who must have been
building him up to Dick and in turn to the senior staff as an insurance
prodigy. Maggie looked at Sam
expectantly waiting for him to take command of the meeting. Sam realized also that Maggie had no answers
that the senior staff wanted to hear so it was up to him.
Sam was a shy, introverted and outwardly awkward in every way that
mattered. It was always expected that
Sam would clam up at the first opportunity at public speaking. But what most people didn’t know was that Sam
was a trained actor. Well, trained in the
fact that he performed in Junior High and High School plays, and in some took a
lead role. Sam’s ability to transform
into the uber Samuel made him believable on stage and Sam learned to channel
that ability his professional life.
Taking a deep breath and studying Merles notes, he began to write on the
board. “Good morning gentlemen. Lets first take a look at the planned care
model as depicted by our HMO partner and compare that to our coded
expectations…” Sam was confident, a
leader and held the attention of every senior staff member to the completion of
his presentation which chewed up nearly 20 tablet sheets which decorated the
walls surrounding the conference room.
“Any questions?” Sam asked.
“Yes Sam,” Dick spoke up. “I am
curious how you keep yourself so well hidden in the customer service
group. Don’t you have a business or
marketing degree?”.
Maggie spoke up, “Well Dick, Sam is actually our new Training and Accounts
advisor. He is in charge of the
reimbursement prospectus and will be coaching junior level associates on the
proper methods for maximum reimbursement.”
The men around the table clapped their approval and as soon as it
stopped, the commotion returned to its fever pitch from the time before Sam and
Maggie entered the room. Without being
excused, they quietly left. “That was
great” Maggie complimented Sam patting
him on the back as the conference room door closed.
“Thanks, but I had help.” Sam said
apologetically.
“It doesn’t matter how you get your information, it is the fact that you can
deliver it. That is the first rule of
management.” Maggie branched off toward
her office as Sam sidled back into his desk chair. Looking down he saw a dark chocolate Hershey
Kiss sitting on top of the uncrumpled Post-It note. Smiling, Sandy sank below the cubicle
again. Sam considered eating it, but
then thought about the phallic cake and wondered where that chocolate kiss
might have been before coming to him.
Shaking slightly, he quietly discarded in the trash bin next to his desk.